CDP, CLP, YDP Series

You can take the product to a Yamaha Service Center yourself or have it repaired on site.

Repair

Bring to the service center

Repair Registration

Bring the product to the service center. (For shipping by mail or on-site repair, see additional shipping addresses below)

Checking

Technician inspects and asks for a quote

Repair Estimate

The staff will contact you to inform you about the estimate for the repair after the technician's inspection.

Proceed

The staff will start the repair as soon as they receive confirmation from the customer.

Service Charge Calculation

Bring to the service center

Condition: In-warranty

We will perform the repairs according to the terms of the warranty. The warranty period is one year from the purchase date.

Even during the warranty period, you will be charged if the repair is not covered by the free repair.

Condition: Out of Warranty

Service Fee =Inspection Fee +Spare part Fee

Inspection Fee: Cost of diagnosis of defective parts in the form of parts replacement, adjustment and inspection after completion of the repair.

Spare Part Fee : Cost of parts and auxiliary materials used in repairs.

Repair

Onsite-repair

Repair Registration

Contact via LINE OA: @yamahaserviceth

Appointment

The staff confirm the date, time and place of the repair appointment.

Inspection

The staff checks, explains the details of the repair and the cost.

Proceed

The staff will start the repair as soon as they receive confirmation from the customer.

Service Charge Calculation

Onsite-repair

Condition: In-warranty

We will perform the repairs according to the terms of the warranty. The warranty period is one year from the purchase date.

Even during the warranty period, you will be charged if the repair is not covered by the free repair.

Condition: Out of Warranty

Service Fee =Inspection Fee +Spare Part Fee +Transportation Fee

Inspection Fee : Cost of diagnosis of defective parts in the form of parts replacement, adjustment and inspection after completion of the repair.

Spare Part Fee : Cost of parts and auxiliary materials used in repairs.

Transportation: The cost of sending a technician to the place where the product is located, at the request of the customer.

Delivery

Delivery information for repairs at a Yamaha Service Center

Yamaha Service Center (Siam Music Yamaha Co., Ltd.)

891/1 Siam Motors Building 3rd FL, Rama 1 Rd., Wangmai, Pathumwan, Bangkok 10330, Thailand.

Telephone Number : 091-119-9071

with attached details as follows

1. Detail explanation

2. Attach the details to the packaging carton.

Contact

You can inquire via LINE OA (Click Add Friend below), such as the symptoms of a malfunction of the product.

Telephone

091-119-9071

Working Hours
09:00 AM – 17:00 PM
Monday - Friday (Except Public Holiday)

Locator
Yamaha Service Center (Siam Music Yamaha Co., Ltd.)
891/1 Siam Motors Building, 3rd Floor, Rama 1 Rd.
Wangmai, Pathumwan, Bangkok 10330, Thailand

Access
Sky Train (BTS) : National Stadium Station (Exit 1)
Car Park: Siam Motors Building (Soi Kasemsan 2)